4.1 Transit Time
In general, domestic shipments are in transit for 2 – 8 days for Media Mail, and 2-3 days for Priority Mail. Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the local post office. We always attempt to ship from the distribution center closest to the customer and send tracking information as soon as we get it.
4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
4.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.5 P.O. Box Shipping
Alphabet Publishing will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
4.6 Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
4.7 Items Out Of Stock
If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.
4.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.